Cancellation of CFDI of the Primary Sector specifying reason for cancellation

This service allows you to cancel the tax receipts issued by Sovos in its capacity as a Provider of Certification of issuance of CFDI through the acquirer of goods or services (PCECFDI).

Content

• General Features
  • Disconnected cancellation (asynchronous)
  • Comparison of cancellation services of Sovos Mexico
• [Requirements to cancel a CFDI] (#requisitos)
• Integration
  • Cancellation through Web Service
  • Cancellation via plain text file
• Cancellation Web Service
  • What do I need?
  • Service location.
  • Method [Cancelar]: Async Cancel
    • Cancelar Request
    • Cancelar Response
  • Method [GetFolioStatusDetail]: Query to obtain the status of the cancellation of the fiscal folio
    • GetFolioStatus request
    • GetFolioStatus response
  • Method [GetTransactionStatusDetail]: Query to obtain the status of the fiscal folios contained in the batch
    • GetTransactionStatus request
    • GetTransactionStatus response
• SAT Cancellation Response Codes
  • Success Codes
  • Error codes

General characteristics

In the scheme of Digital Tax Vouchers by Internet (CFDI), the SAT safeguards in its centralized database all the vouchers certified by the Authorized Certification Providers for the complete list of taxpayers. Therefore, due to this centralized model, the cancellation of a CFDI consists of requesting the cancellation of the voucher directly from the SAT, through the Cancellation of CFDI.

It describes how to make the request to cancel the CFDI issued by Sovos in Mexico in its role as a Provider of Certification of issuance of CFDI through the acquirer of goods or services (PCECFDI). During this process, the SAT can approve or reject the cancellation request, issuing an Acuse of the operation indicating either the confirmation that the voucher was canceled, or the reason for the rejection for which the voucher could not be cancelled. The causes of rejection can be transitory: if the SAT does not have yet the CFDI registered in its system; or definitive: if the cancellation request is incorrect.

In order for the SAT to process a request for cancellation of a CFDI issued by a PCECFDI, it is required that the request for cancellation of the UUID (fiscal folio) to be electronically signed with an special digital seal certificate (CESD). Sovos Mexico will only process CFDIs that were issued as PCECFDI.

Sovos Mexico offers the Disconnected Cancellation modality, where the necessary requests are generated with the SAT and a re-attempt scheme due to saturation of SAT systems during peak hours or caused by some other reason.

Offline Cancellation (asynchronous)

In this modality, the taxpayer requests to Sovos Mexico to carry out the cancellation process of one or more fiscal folios (with a maximum of up to 500 fiscal folios in a single operation). The taxpayer can send to Sovos Mexico the list of tax folios to cancel either through a webservice or a plain text file, which is transferred by a secure connection (SFTP). Each fiscal folio must be accompanied by a reason for cancellation and if the code 01 is specified as the reason for cancellation: specify the fiscal folio that replaces the CFDI that is being canceled.

As an immediate result, Sovos Mexico provides the taxpayer with a transaction identifier tracking.

Sovos Mexico is responsible for carrying out as many communication sessions with the SAT as required in order to ensure that all cancelation requests have been delivered to the SAT, without the intervention of the taxpayer.

Taxpayers can check the progress of their cancellation operation at any time, as many times as required, through the Sovos Mexico transaction status query method using the tracking number assigned to the operation.

Sovos Mexico Cancellation Services Comparison

This table shows a comparison of the main characteristics of the different CFDI cancellation services offered by Sovos Mexico.

Requirements to cancel a CFDI under PCECFDI

In order to cancel a fiscal folio of a CFDI under the PCECFDI scheme, the receipt must have been issued by Sovos; if it was issued by another PCECFDI, the cancellation cannot be made.

Integration

There are two means of integration to send cancellation requests to Sovos:

• Cancellation SOAP Webwervice
• Plain text file via SFTP

In this article the cancellation via Webservice. If you want to make the cancellation through a plain text file, it is necessary to create the plain text file as indicated in the following link: plain text file for cancellation. The file can be sent via SFTP or uploaded to the Sovos Mexico portal.

For additional information, please contact us or contact your account executive.

Cancellation Webservice

The following operations can be performed in this Webservice:

• Offline cancellation.
• Consultation of cancellation status for a fiscal folio.
• Consultation of cancellation status of a batch previously sent to cancel.

What I need?

To use the cancellation web service you need:

• Have your CFDI certified by Sovos in Mexico with the PCECFDI schema.
• Have an API Key in your Sovos Mexico account. The API Key is an identifier that authenticates your requests in the platform's Webservices. To see how to generate the API Key, see this article: Generate API Key for Webservices.

Service location.

The URLs where the WebService Definition contract (WSDL) is found for each of the environments are:

Method [Cancelar]: Asynchronous cancellation

In this Webservice method, you can receive a list of up to 500 fiscal folios to cancel.

Cancelar Request

Request Example:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:cus="http://www.reachcore.com/CFDI/customHeaders" xmlns:urn="urn:reachcore.com:services:api:ws:pacservices:6.0">
   <soapenv:Header>
      <cus:ApiKey>?</cus:ApiKey>
   </soapenv:Header>
   <soapenv:Body>
      <urn:CancelacionFiscalSPRequest>
         <urn:Folios>
            <urn:CancelFolioSP>
               <urn:UUID>F9123206-D86C-49EE-80F3-C288CC948631</urn:UUID>
               <urn:Reason>02</urn:Reason>
            </urn:CancelFolioSP>
         </urn:Folios>
      </urn:CancelacionFiscalSPRequest>
   </soapenv:Body>
</soapenv:Envelope>

Cancelar Response

Response Example:

<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
   <s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
      <CancelacionFiscalSPResponse xmlns="urn:reachcore.com:services:api:ws:pacservices:6.0">
         <OnError>false</OnError>
         <TrackingId>a5ecf804-07a5-4a87-b8de-74720c84d530</TrackingId>
      </CancelacionFiscalSPResponse>
   </s:Body>
</s:Envelope>

Method [GetFolioStatusDetail]: Query to get status of cancellation of specific UUID

Through this method, you can consult the result of the cancellation request of a specific fiscal folio. It will be possible to consult the fiscal folios that have been requested to be canceled in Sovos Mexico either by Webservice or by integration file.

GetFolioStatus Request

Request example:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:cus="http://www.reachcore.com/CFDI/customHeaders" xmlns:urn="urn:reachcore.com:services:api:ws:pacservices:6.0">
   <soapenv:Header>
      <cus:ApiKey>?</cus:ApiKey>
   </soapenv:Header>
   <soapenv:Body>
      <urn:FolioStatusSPRequest>
         <urn:UUID>6AEF1DBD-F8F2-408C-B914-CD32067E3F2A</urn:UUID>
      </urn:FolioStatusSPRequest>
   </soapenv:Body>
</soapenv:Envelope>

GetFolioStatus Response

Response example:

<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
   <s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
      <FolioStatusSPResponse xmlns="urn:reachcore.com:services:api:ws:pacservices:6.0">
         <OnError>false</OnError>
         <Error>
            <Code/>
         </Error>
         <SatSentRequest>true</SatSentRequest>
         <ResultCode>201</ResultCode>
         <ResultMessage>Petición de cancelación recibida</ResultMessage>
         <UUID>6aef1dbd-f8f2-408c-b914-cd32067e3f2a</UUID>
         <RelatedUUIDs/>
      </FolioStatusSPResponse>
   </s:Body>
</s:Envelope>

Method [GetTransactionStatusDetail]: Result of Batch processing

In this method, it will be possible to know the status of the cancellation request made, either by the Webservice or by integration file.

GetTransactionStatusDetail Request

Request Example:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:cus="http://www.reachcore.com/CFDI/customHeaders" xmlns:urn="urn:reachcore.com:services:api:ws:pacservices:6.0">
   <soapenv:Header>
      <cus:ApiKey>?</cus:ApiKey>
   </soapenv:Header>
   <soapenv:Body>
      <urn:TransactionStatusSPRequest>
         <urn:TrackingId>e8a406e0-1bf3-4f84-b663-c90562e61236</urn:TrackingId>
      </urn:TransactionStatusSPRequest>
   </soapenv:Body>
</soapenv:Envelope>

Respuesta GetTransactionStatusDetail

A batch is in a finished status (Finished = true) when each of the receipts that were requested to be canceled is in one of the following status: * Successfully cancelled. * It could not be canceled at SAT with a reason for definitive rejection. The definitive rejection reasons are those listed as non-retryable according with the SAT Response Codes for Cancellation section.

Response example:

<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
   <s:Body xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
      <TransactionStatusSPResponse xmlns="urn:reachcore.com:services:api:ws:pacservices:6.0">
         <OnError>false</OnError>
         <TotalUUIDs>1</TotalUUIDs>
         <UUIDsRejectedSAT>1</UUIDsRejectedSAT>
         <Finished>false</Finished>
         <UUIDs>
            <FolioFiscalSPDetail>
               <UUID>6aef1dbd-f8f2-408c-b914-cd32067e3f2a</UUID>
               <RequestSentToSAT>true</RequestSentToSAT>
               <ResultCode>201</ResultCode>
               <ResultMessage>Petición de cancelación recibida</ResultMessage>
            </FolioFiscalSPDetail>
         </UUIDs>
         <UUIDsSentToSAT>0</UUIDsSentToSAT>
      </TransactionStatusSPResponse>
   </s:Body>
</s:Envelope>

SAT Cancellation Response Codes

For each request to cancel a voucher, SAT authorizes or rejects it by specifying a status code. The following two tables describe the known status codes and their meanings.

Success codes

SAT error codes

For more information or clarification of doubts related to this guide, please send an email to MEX-soporte@sovos.com